Last Updated: 26/11/2025 Welcome to Osier AI ("we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.osierai.co.uk (the "Site") and any related services (collectively, the "Services"). 1. Information We Collect We may collect the following types of information: Personal Information: Name, email address, phone number, or other details you provide when you contact us, purchase a report, or use our Services. Business Information: Details about your business idea that you share through our questionnaires to enable us to create your reports. Usage Data: Browser type, IP address, device information, pages visited, and actions taken on our Site. Cookies & Tracking: We use cookies and similar technologies to improve your experience and analyse site performance. 2. How We Use Your Information We use collected data to: Provide, operate, and maintain our Services Create tailored reports based on the information you provide Improve and personalise user experience Communicate updates, offers, and support Ensure security and prevent fraudulent activity Comply with legal and regulatory requirements 3. How We Share Your Information We do not sell your personal information. We may share limited data with: Service Providers: Third-party vendors (such as hosting, analytics, payment processing, Large Language Model (LLM) or email services) to help operate our Site and deliver our Services. Legal Compliance: If required by law or to protect our rights. 4. Confidentiality of Your Business Ideas We treat all business information you share with us as confidential. Your ideas, concepts, and business details are used solely to generate your reports and are not shared with third parties beyond our Service Providers, used for marketing purposes, or disclosed publicly without your explicit consent. 5. Cookies and Tracking We use cookies to enhance functionality and analyse usage. You can disable cookies in your browser settings, but some features of the Site may not function properly. 6. Data Security We implement reasonable technical and organisational measures to protect your information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection. 7. Your Rights Depending on your location, you may have rights to: Access, update, or delete your personal information Opt out of marketing communications Request a copy of the data we store about you To exercise any of these rights, please contact us using the details below. 8. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. 9. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. 10. Contact Us If you have any questions about this Privacy Policy, please contact us at: 📧 hello@osierai.co.uk